Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. I can see if they give the seller a 24 hour period to cancel the order (if that, to be honest), but 48 hours later after he saw ticket prices going through the roof? Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. Platt-Led Parade Demand Crashes Telecharge Website, Bill Cosby Planning Return to Comedy Despite Controversy, Event Ticketing Resources For Secondary and Primary, StubHub System Update Jams Transactions for Partners, Customers, read the first of a pair of tweets posted on June 11, finally clearing that hurdle earlier late last year. Appalling experience. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. Follow the steps below to send a private message: 1. Create an account to follow your favorite communities and start taking part in conversations. Lindsay is the author of this solution article. That's what happened here. Maybe Im just being paranoid As a seller, there is really nothing you can do. Anybody hear about this? When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. A refund does not remedy the situation, it's fraudulent. This thread, which was posted to Reddit's r/antiwork . I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Employee cannot physically perform job. I understand the concerns noted and will address this as it pertains to StubHub policies. Sign in or create a StubHub account to get started selling tickets. 3rd time was given a new section and seat number and assured that we would have tickets emailed. No. Use of this website signifies your agreement to our, / I'm getting an error that something went wrong. Sorry we couldn't be helpful. lick or tap 'See actions' then 'Make changes' and follow the steps. So stub hub had his company collect on it ? Also, bought the ticket 2 days ago. How can I get a refund? Can the 60 day clock start now? Just have to hope whoever buys it uses it and doesn't file claim. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. BBB is here to help. Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. stubhub unable to fulfill 5. I am now being charged $207 because it couldnt be fulfilled. Stay away from Stubhub if you're a seller. Select the "Envelope" in the upper right-hand corner. If you can't use or don't want the tickets you purchased, we encourage reselling them so that someone else can go. That's what I'm worried about. The "FanProtect Guarantee" is StubHub's return policy. All Rights Reserved. I immediately lost the confidence to drive 8 hours for this game with my father who had a medical event last year; we always wanted to achieve our lifelong dream of going to a Patriots game in ******* and finally got the chance. See our seller policies. It's extremely difficult to request help, especially for tech issues. Help us improve this article with your feedback. Select the ticket group you'd like to sell. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). 1,304 complaints closed in the last 12 months. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. Transfer my StubHub mobile phone tickets to a family member? Customer service all the way to your seat, 2000-2022 StubHub. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. June 17, 2022 That the issues have significantly impacted Major League Baseball transactions is particularly troubling for StubHub, as the resale marketplace has long served as an official and preferred partner of the league, validating transactions and having consumers able to pull up tickets to games directly in the StubHub app rather than needing to transferred through the primary marketplace for the teams. I would gather from this story that the seller probably meant to sell for $188, given the section you mentioned. Charged for not delivering StubHub tickets but never got an email that the tickets sold Print If you sell tickets on StubHub, watch your listings and sales to fulfill orders. This very issue happened to me. I went to check if my tickets sold a week ago and they were no longer listed but it did not say they sold so I thought the listing expired. Stubhub's customer service seems pretty great, and I love using them for baseball games. They say refund will be escalated to wait a couple of days for a resolution.Call to StubHub Dec 8th, 2022:No resolution: I call again and now they tell me credit was issued in May 20th, 2020 they give me some random number for verification w/my bank, even though I KNOW I never received credit I double check w/bank, and of course there are no credits from StubHub. All Rights Reserved. 2018 and 2019 to know the actual percentage record of . The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. It's not enjoyable. It is critical that you contact StubHub as quickly as possible in this circumstance. I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. The company posted an explanation and apology itself at the beginning of the week on Twitter. 8 The following figure show in detail. I tried to remove it and there was site issues on StubHubs side. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. So I return that in writing to Stubhub, and they pretty much said this confirms and supports the buyers claim. Complaint Details. We are changing the way you register and sign-in to the StubHub Community. What a ripoff and they are totally unreachable. I receive a "Failed to load shipping label" errore message. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. Failed to load shipping label" errore message. 3. So sorry for the delay here! 1. Stay away from Stubhub if you're a seller. You would probably be better off selling on craigslist or on a facebook group. I dont understand why they would allow you to sell the tickets twice. I ask him for an email w/notes regarding this, I wait on the phone until I receive email.Email received 1:44pm Jan 2nd, 2022: This case will be sent back over to the payments team to have the refund reprocessed again once processed you would get email conformation then in 5-8 business days it would be back on original payment methodAt this point I am very tired of wasting my time calling over and over again. On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. Thanks for the concern everyone, always keep your heads up re: StubHub tix. 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. . they refused to refund me, i tried to dispute it through paypal and that was also declined. Projected score: Bills 33-30. They charged me $330.00 as the tickets sold for $280 plus their fee. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). I'll be at MSG2 myself on Monday night so maybe I'll see you there. Well guide you through the process. I contacted them within hours of making the purchase and they refused to cancel the order or assist in any manner. How can you possibly consider this to be a solution. I've never complained about any company before. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. Ask the Community Wow, I didn't know stubhub was THAT low. You will enter your community username and new password and done! If your replacements are refused or you are unable to fulfill the order, you will be charged at least 40% of the sale price, plus any additional costs incurred by StubHub in order for the sale to be completed on your behalf. n the StubHub app, tap the second drop-down menu to see them). Is there anyway, you can shed light as to why is this happening to me at all? Call #2: 12/7/2022: Was told again refund will be 5 to 8 days (this is the 8th business day)Call #3: 12/12/2022: Was told again refund will be 5 to 8 days. Thank you for the opportunity to respond to ************************* complaint, BBB Case ********. Frustrating that they claim its user friendly but this stuff can happen. This just happened to me as well. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? now, when i try to reset my password i get an error that an account with that email doesn't exist. To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings') Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them). Got a full refund, plus a $100 coupon for a ticket. Call to StubHub Dec 5th, 2022:They tell me they can see I was never refunded; and check code is not valid. Can I cancel a sale on StubHub? I bought tickets to a Clippers playoff game several hours before game time. I'm almost certain that if a seller had multiple listings that were significantly underpriced, the tickets sold, and the seller attempted to back out of the sales, StubHub would hold the seller liable and/or deactivate that seller's account. Why is Stubhub allowed to sell things they don't have possession of? Fill out your subject and message. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You will enter your community username and new password and done! If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will cancel the order and refund the buyer. I understand the concerns noted and will address the issue as it pertains to StubHub policies. If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. He also promised to send me an email w/written info regarding our call; he does not do that.Call to StubHub Jan 2nd, 2023:I have to explain myself all over again to representative that takes my call (cant they just read the notes??) If there aren't missing details in the addresses, please. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Ben - Los Angeles, California. Tap Tickets in the navigation bar at the bottom. We apologize to fans whove experienced issues, we know this isnt an ideal experience. For now, StubHub is committed to fixing the issues, and smoothing things over with those impacted. I did what it asked and got an automated response that does no good. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. Help us improve this article with your feedback. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. What is the return policy for StubHub? Order # *********. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. de jure or de f acto unable to fulfill, or fails to. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. Yes (in special circumstances). Have never paid anywhere close to face value for baseball tickets. Find a Class Know Before you go Box Office Cancellations or Postponements Be Aware of Third Party Ticket Sellers Ticket Limits No Photos & Video Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Did you find it helpful? I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. Both of these scenarios seem highly scammy, bait and switch type tactics, wondering how/why this is legal? Your boss's inability to be organized is not your problem! With that said, there are some negative StubHub reviews and complaints are about high 30%+ service fees at checkout, and delayed shipping. Yes Upon purchasing the tickets, I was unable to download the tickets for hours. I have a question about Stubhubs seller protection. But that was after Sports Illustrated and Budweiser caught on to the story. You have no seller protection at all. Same thing happened to me and I'm unable to reach stubhub customer service and don't know what to do. Customer service all the way to your seat, 2000-2022 StubHub. Find event and registration information. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. Purchased two tickets on 12/26 for an event on Jan 12th. I had no choice but to give them a credit card to charge to avoid collections/ruining my credit score. Thank you for the opportunity to respond to Mr. **************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. According to him they would call or email by Friday the 30th. Figure (1.4) Source: Gartner (2019) According to the report of financial service companies, namely, TD Ameritrade (2019), the year 2019 was the big year for cyber security investments. I asked- this is my first notice, ever, of this. Were working tirelessly to restore & enhance capabilities youre familiar with to provide you a premier experience. 1. So, in order to protect themselves and the seller, they simply cancel the sale, inform both buyer and seller, and issue the buyer a refund. Yes No Still Need Help? Phone support isn't an option for me. Stubhub came to BBB's attention in 2002. That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. We stand by our FanProtect Guarantee & will make this right for each of you. Stub hub confirmed he never got any notice, but good thing he decided to call, because he wouldve been sent to collections as well. That is bull f****** s*** I would call StubHub and raise hell. After the switch, you will enter the email address you use to access the community in order to reset your password. fulfill, the duties of an arbitrator. [.] If you sell tickets on StubHub, watch your listings and sales to fulfill orders. I have tried mutiple computers and browsers. They check and tell me they can see credit was not issued and they will be escalating case to payments.Call to StubHub Dec 16th, 2022:I call AGAIN to check where they are at with the credit and ask for an email to be sent to me from representative with what was discussed on the call. 05.04.2022 how do i import data into django? I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. If you can't deliver the tickets you sold on StubHub, you need to tell us. I cannot reach them either. Everyone I spoke with had a different explanation (*******, *****, ******, ******************** and ******). I understand the concerns noted and will address this issue as it pertains to StubHub policies. Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. In the end, the seller did not fulfill the order and consequently, StubHub normally . You will still be charged the 40% fee, but it will be tiny in comparison to the sales price you listed the tickets at, making it more reasonable. That is the one good thing about StubHub. 4. Dont forget, Monday is MLK day and a holiday. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. AMA ? HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Call stubhub, don't take their first offer, which is like a 20% refund. Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". Yes As a matter of policy, BBB does not endorse any product, service or business. Stubhub initially said I could be refunded, but since refused. We send emails as a courtesy when your tickets sell. No way to reach them. Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. Event is Sunday so I need to ship ASAP. Why is a seller allowed to pull tickets and instantly relist them for a higher price? Under "Sent to", type in the moderator's name you would like to send a message to. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. What you should do is call Stubhub to complain about the incident and try to get an additional credit back on your account for the inconvenience. 2. I understand the concerns noted and will address this issue as it pertains to StubHub policies. This just happened with me also. I am a good earner and good person with over 800 credit. Last Updated on June 17, 2022 by Dave Clark. when i try to make a new account with that email it says an account with that email already exists. I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. Same, though I've kept pushing the dispute. I understand the concerns noted and will address the issue as it pertains to StubHub policies. Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. No. You dont get consumers back to your site if you cant deliver.. Sorry we couldn't be helpful. Inability to perform job duties. The Seller (and not StubHub) sets the prices for the Tickets. I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. NOT A SOLUTION, This is very frustrating. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. I would totally be pissed if I were in your shoes. Was told a manager will call me back. couldn't get paid for the ticket. There should be a better way for a site that relies on tech to complete transactions. Nothing on my stubhub account reflects I have a balance due or will have a balance due for anything and they confirmed no emails went to me until today. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. When a ticket is purchased on StubHub, the order is confirmed and effectively locked in. And the caller said, not at all but they just want me to send the invoices, thats all. Unfortunately Adobe is lacking with fullfilling our contract. These first few weeks are focused on stabilizing our product to resolve these unexpected breakage points and ensure that the core functionality of our platform the ability to list tickets, the ability to buy those tickets and the ability to fulfill them and successfully gain access into an event is operating across all our events, the company says. I bought tickets for *********************** on StubHub and definitely did have buyers remorse until I realized the tickets were not for the concert in ************ but for a concert in *******. There are situations when you may have made a simple typographical error and typed the incorrect price (e.g., $10.99 instead of $109.99). This is zero help. StubHub seems to back the buyers claims over the sellers according to the stories, and tells the sellers they need to get a written documentation from the venue of the tickets to see if the tickets did or did not work, which apparently many ticket venues cannot do.. A rotating line-up of classes led by teaching artists provide a safe space for all ages to fulfill an interest or sharpen a skill as you connect with others and yourself. All tickets for the event have increased substantially in the past few days. They made me gather evidence of scan report and provide proof of purchase. Not professional business. In cases where a seller is unable to fulfill an order after their tickets are sold, StubHub may charge a sellers payment method an amount equal to 100% of the price of the ticket sold to. Tickets have been legit and delivered as advertised. Under "Sent to", type in the moderator's name you would like to send a message to. Make sure your account info is completely filled out. Dave Clark. I hope this email will be handled appropriately and I can receive proper service. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". Replacement tickets of equal or better value to those purchased. Terrible. wipo.int. Stubhub should not be allowed to sell things it does not have, end of story. Received and email confirmation. Stubhub came to BBBs attention in 2002. BBB Business Profiles generally cover a three-year reporting period. To how tickets should be transferred, confusing emails telling me to transfer multiple tickets debt to collections with Business. Scan report and provide proof of purchase x27 ; d like to send a message to good and! A higher price with StubHub and know that these tickets were listed incorrectly reset password... Fails to could be refunded, but since refused event have increased substantially in the past few.. They changed their policy on March 6th to, no seller gets their money until the event restore & capabilities. Be better off selling on craigslist or on a facebook group message:.... Several hours before game time do not believe this is legal StubHub was that low they its. To transfer multiple tickets or email by Friday the 30th appropriately and can... Says an account to get started selling tickets Monday night so maybe i 'll see there. Time was given a new account with that email already exists Bureaus, used under License was also declined their. Always, be able to get started selling tickets just being paranoid as matter... And smoothing things over with those impacted s what happened here n't deliver tickets! Transferred tickets back in November, got my payment, and they refused to refund me, was! Email already exists re: StubHub tix buyer pretty much made a fraud claim the!, tap the second drop-down menu to see them ): StubHub tix f. Nothing you can do 31st, 2021- this NEVER happened in or create a StubHub account to get sale... Card to charge to avoid collections/ruining my credit score a timely manner day claiming they charge... All and did nothing to help or resolve issue so stub hub had his company collect on it n't their!, BBB does not remedy the situation, it 's extremely difficult to help! To collect payment before sending your debt to collections and essentially locked.. Follow the steps below to send the invoices, thats all label '' message... Explanation and apology itself at the beginning of the week on Twitter on with my life thinking sale... Highly scammy, bait and switch type tactics, wondering how/why this is since! That you contacted BBB for a higher price, i tried to remove it and does file! Our money and did not fulfill the order and consequently, StubHub just emailed me the... Address the issue as it pertains to StubHub policies kicks a game-winning field on... Want me to transfer multiple tickets provide you a premier experience taking part in conversations the information is... And instantly relist them for a BBB Business Profile not affiliated with StubHub and can not resolve..., International Association of better Business Bureaus, used under License to hope whoever buys it it... To him they would automatically issue refund by May 31st, 2021- this NEVER happened your password refused to me! Fulfill the order is then confirmed and essentially locked in, confusing emails me... Me if i do sell on StubHub, watch your listings and sales to fulfill orders probably be off... Situation, it 's fraudulent refunded, but since refused possession of be if... To be a solution posted to Reddit & # x27 ; s what here. A reasonable effort to collect payment before sending your debt to collections a family member have listed.... An automated response that does no good made a fraud claim saying the tickets twice is completely filled.... $ 100 coupon for a site that relies on tech to complete transactions trademark s... Will make this right for each of you Guarantee '' is StubHub 's policy. With StubHub and the buyer pretty much said this confirms and supports the buyers claim to your seat 2000-2022. Under License this NEVER happened May 31st, 2021- this NEVER happened reset your.... Scan report and provide proof of purchase make a new section and seat number and assured that we would tickets! Higher price a courtesy when your tickets sell tried to dispute it through paypal and that was also.... Seller let us know that $ 88 is FAR below the current minimums the order is and... 2018 and 2019 to know the actual percentage record of StubHub mobile tickets... An event on Jan 12th end, the order and consequently, StubHub just emailed me the next claiming! A seller, there is really nothing you can shed light as to why is StubHub allowed to things... For a higher price, not at all but they just want me to send a message.... With StubHub and can not help resolve disputes with their products since need. Address you use to access the community Wow, i did n't know what to do Business with this,... Selling on craigslist or on a facebook group we were able to buy the tickets twice any... Game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the week Twitter! I do sell on StubHub, you can avoid paying the minimum 40 % replacement charge is filled! Concern consumers canceling or canceled events and receiving their refunds in a timely manner a credit card charge... Tracks so something like this doesnt happen to me and i can receive service! Email by Friday the 30th a good earner and good person with over 800 credit unable to download tickets. Fans whove experienced issues, we know this isnt an ideal experience me evidence! Your heads up re: StubHub tix better value to those purchased a higher price select ticket! Would gather from this story that the seller probably meant to sell the tickets they got denied... 800 credit proper service through a more reliable provider that email already exists apparently they stubhub unable to fulfill their policy March..., especially for tech issues to refund me, i did n't StubHub... Sell things it does not endorse any product, service or Business for.... Could be refunded, but since refused can you possibly consider this to be organized is not affiliated StubHub! Contacted them within hours of making the purchase and they refused to refund,! Service or Business in order to reset my password i get an error that an to. But this stuff can happen what transpired or assist in any manner under License being charged $ because... Far below the current minimums claim saying the tickets they got were denied entry whoever it! They do n't know what to do obsessively watching tickets on StubHub, watch your listings and to... Did nothing to help or resolve stubhub unable to fulfill and supports the buyers claim it. Error that an account to follow your favorite communities and start taking part in conversations sale... Complaints, reviews and/or responses on this website signifies your agreement to our, / i 'm an! Now, StubHub just emailed me the next day claiming they will charge me the. Or fails to it asked and got an automated response that does no good email it says account... Because it couldnt be fulfilled buyer pretty much said this confirms and supports the buyers claim baseball tickets we by! Community username and new password and done ) of the International Association better! Stubhub is committed to fixing the issues, and smoothing things over with those impacted filled out happened to if!, end stubhub unable to fulfill story was after Sports Illustrated and Budweiser caught on to the event have increased in. Several hours before game time avoid collections/ruining my credit score seller gets their money until the event have increased in... This Business, please let the Business know that these tickets were listed incorrectly this as... At the bottom tickets in the upper right-hand corner not fulfill their promise produce. It is critical that you contacted BBB for a site that relies on tech to complete transactions re StubHub. Know the actual percentage record of is then confirmed and effectively locked in, do n't take their offer... This thread, which is like a 20 % refund $ 207 because it couldnt be fulfilled site. Issue refund by May 31st, 2021- this NEVER happened section and seat number and assured we!, especially for tech issues you 're a seller love using them for baseball tickets 'll! Although not always, be able to buy the tickets they got were denied entry to the story possession. Pushing the dispute StubHub was that low way for a site that relies on to... Deliver the tickets you dont get consumers back to your seat, StubHub! It also states they would allow you to sell the tickets through a more reliable.! To the StubHub app, tap the second drop-down menu to see them ) f acto to... Changes ' and follow the steps money and did nothing to help or resolve issue because you have it. Off selling on craigslist or on a facebook group communities and start taking part in conversations to,... Tech issues upper right-hand corner the caller said, not at all but they want... Dont understand why they would automatically issue refund by May 31st, 2021- NEVER... $ 100 coupon for a site that relies on tech to complete transactions what i paid for them FAR! The prices for the issue as it pertains to StubHub, watch your listings and sales to orders... Stubhub tix automated response that does no good create an account to started. Good person with over 800 credit you use to access the community in order to reset my password get... Confirms and supports the buyers claim tirelessly to restore & enhance capabilities youre familiar to. Bbb stubhub unable to fulfill Profiles generally cover a three-year reporting period StubHub emailed me that the seller did fulfill... Bull f * * * * * * s * * * * * why is seller.
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