Im having the same issue with the T9. Now it should be successful and the pop up will ask you to reboot your hotspot device. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. Not all services will work all devices. If hotspot WiFi still isn't working, try connecting over USB or Bluetooth to see if it's an issue with only the WiFi connection. Item Package Weight - 0.46076612758 Pounds. But for users who simply cannot live without the Internet, there are more suitable options out there. So, given that the T9is faulty (and it is, clearly, faulty), can anyone tell me if the T10 works properly? If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. Im going to try Lobys directions. Unable to add item to List. Do not use any tools, sharp objects or any utensils when dealing with the battery. For starters, it offers global 5G speeds . The RG2100 5G mobile hotspot is made by Franklin Wireless and sold by Metro by T-Mobile. 8 Accessing the Network Work effectively outside the home or office with the reliable broadband speed that the LTE service provides. It is so cool to see the creative ways that the hotspot devices are being used They are originally designed to be used on the go in bursts instead of long term situations like these. Enter your username or e-mail address. Debug shows me that when it's on 3G, it's on band "WCDMA PCS 1900". Please note that max theoretical speeds reflect a device's capabilities under perfect laboratory conditions. However if you remove to battery and power is lost, then you are required to press the button to reboot. Youll find yourself downloading the entire document soon enough. I have the exact same issue as Chuck D. With the battery in, you get the For extended use please remove the battery BS. Please contact wireless carrier for service coverage information and to ensure data/service account is active. Shows device menu and information. Find many great new & used options and get the best deals for T-Mobile Franklin T9 4G LTE Portable Mobile Broadband WiFi Hotspot Not Tested at the best online prices at eBay! To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Ive kept my newT10withoutthe battery since it is at home plugged in the wall all day, (battery is for portability). I'd say "probably not". I cant say specifically how long thisperiod was but it was less than 2 weeks beforethe unit stopped broadcasting a signal and we received a message on the hotspot unit stating Charged too long please disconnect the charger. Alas, I dont know if theres a way to use these in an extended use scenario, but perhaps someone at T-mobile can help? Price: Back Cover Notch Lift the notch to open the back cover. The screen on the hotspot will go blank, but as long as the power light is blinking green, you will remain connected. For casual Internet users, this should be enough. Features : [INNOVATIVE DESIGN] BoxWave Cable Compatible With Franklin Wireless T9 . In the above, replace YOURIMEIGOESHERE with the IMEI number of the T9 Hotspot. I assume the battery is getting too hot. Thank you for your submission! Adapter attaches with Velcro on back of device over internal antenna ; Buy it with + + Total price: To see our price, add these items to your cart. Shows device menu and information Button Operation Operations Actions Turn On Press and hold the button for 3 seconds. Battery Life: 8 hrs usage, 48 days standby (2450 mAh), Maximum Number of Connected Devices: 15 Wi-Fi, 4G LTE (bands 2, 4, 5, 12, 25, 26, 41, 66, 71), Max Theoretical Speed: 150 Mbps Down / 50 Mbps Up, Wi-Fi Technology / Frequencies: 802.11 b/g/n - 2.4GHz or 5GHz (not both at the same time), Dimensions: 4.13" x 2.63" x 0.51" (2.99 oz), Can run without battery if attached to a power source. 1 Welcome This booklet helps you get started with your new Franklin Wireless T9 Mobile Hotspot. That concludes our small introduction to the Franklin T9 Mobile Hotspot user manual. A mobile hotspot protects you against these nagging problems, whether they exist in your home or car, and it even guards you against future network changes or surrounding developments that may negatively impact the signal you already rely on today. Turn on/off T9. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. Home. We can take a look at the mobile hotspots information on the display, ranging from Internet SSID to passwords. Meanwhile, the 3G/4G can support 1, 2, 4, 5 bands. However, the device does not auto-startup upon losing power, the button has to be manually pushed in order to fire up and begin broadcasting a signal. The Hotspot M2M Signal Booster Bundle complements TS9 cellular routers and portable hotspots. T-Mobile Franklin T9 Mobile Hotspot 4G LTE Wireless WiFi (RT717) Band 71 (Renewed) Features : Item Package Dimension: 6.7699999930946L X 4.3299999955834W X 2.2799999976744H Inches. t is recommended to use the latest versions of Internet browsers. YesNo Related Topics Other Users Found Helpful Tutorials: So far Ive not had to. With the battery out, you get the Charged too long please disconnect the charger nonsense. Your recently viewed items and featured recommendations. Watch more of our videos here: https://www.youtube.com/watch?v=zCJxmvj-mEM\u0026list=PL0mz2nejZ-DhGdVpCFLW88D2SLjUOwu1E\u0026index=4\u0026t=2sVisit our website to get your Franklin T10 Mobile Hotspot: https://www.t-mobile.com/hotspot-iot-connected-devices/franklin-t10-mobile-hotspotSubscribe to the T-Mobile YouTube channel and be the first to watch our new videos!https://www.youtube.com/user/tmobile?sub_confirmation=10:00 Intro0:23 Franklin T10 Hotspot Setup0:44 Network name and password1:21 Inside the BoxCan't get enough of T-Mobile? The processor itself has garnered widespread attention within the modem markets. Thanks. From time to time, you may receive a few messages on the T9 Mobile Hotspot Admin. This way, we can know if the mobile hotspot is running into issues or not. Read through our Franklin T9 Mobile Hotspot review to see if this device fits your criteria. Thx. Always protect your device from environmental conditions. The T9 can support up to 15 separate devices at once. The overriding issue here is that most homes and vehicles tend to seek maximum energy efficiency when it comes to climate control and noise pollution, but the same energy-efficient glass and thick materials also make it more difficult to get a solid cell service connection. Ours has to be online 24/7. I then need to manually turn it back on again. Once your battery has been fully charged it is recommended you unplug the charger. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. The grid below features some of the current popular mobile hotspots and USB modems we are tracking on the market that might interest RVers and Cruisers. . Well also be needing the right devices to provide strong coverage. We encountered after a certainperiod(~2-3 weeks) where the screen on the hotspot gave us the message For extended use please remove the battery. This makes sense because in some other devices weve experienced, when its charging and powered on constantly with the battery installed, over time this may put the battery at risk of swelling and rupturing. To check setting, log onto the web user interface for your device and ensure the VPN Passthrough Mode feature is enabled under the Settings tab and then Advanced Router screen. Back Cover Notch - Lift the notch to open the back cover. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. Just press the power/menu button shortly when the display is on. This is also accompanied by a brief explanation of the buttons and what each button does to the device. If none of these FAQs helped you should contact us. The T10 does NOT solve the issue. This procedure connected my tv to the internet. It all starts with an outside antenna, which communicates with nearby cell towers and feeds the signal in. it showed me a list of 4 profiles, profile1-profile4. When I turned it on, it showed 3G on the display with full bars, but no Internet service. Battery life depends on the network, signal strength, temperature, features, and active connection time. T9 keeps going offline. Otherwise, it may disrupt the overall performance of the device. The manual comes with precautions on what to do in the event of a sudden software update failure. Once inside, a booster amplifies the cell signal received by the outside antenna and relays it to strategically placed indoor antennas in the troublesome spots more commonly known as dead zones. I use the T9 as a backup to the primary Starlink internet which has been working 100%, so i may not need a backup anymore. The Franklin T9 Mobile Hotspot has a compact build that only comes in black. It also analyzed reviews to verify trustworthiness. I took the SIM out of the T9, dropped it in the router, and it just worked. * View on T-Mobile Jump to Section Review Best hotspot for international travel Skyroam Solis X WiFi Smartspot Best option for travel outside the US Available for purchase or daily rental If we need to stay connected through a cable, we can rely on its USB Type-A port. Franklin T9 Mobile Hotspot General Use Guide. krogerfeedback Like Quote B bfink1 Author First activity 1 reply 1 year ago There is no 'LTE' on the screen. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. This provides us the flexibility of connecting either a smartphone or laptop to the device. 199 Chambers Street If that doesn't do the trick, ensure that you're on the latest OS version and restart your device. Charger Port - The USB charger connects here. Additionally, the mobile hotspot can connect up to 15 devices through its Wi-Fi sharing feature. T9 Mobile Hotspot User Guide . For instance, the device does not come with an anti-theft function. BoxWave Cable Compatible with Franklin Wireless T9 Mobile Hotspot (Cable by BoxWave) - AllCharge miniSync, Retractable, Portable USB Cable for Franklin Wireless T9 Mobile Hotspot - Jet Black. Please try again in a few minutes. Despite that, the mobile hotspot still maintains its sophisticated, sleek image. 4G LTE 150Mbps Micro USB Multi-band support You dont need a costly router. It also helps with our day-to-day errands. This occurs when the device is not properly provisioned and activated by the wireless carrier. 5. The 4G LTE can support 2, 4, 5, 12, 25, 26, 41, 66, 71 bands. I added "profile5" and they said for name to type the identical APN name as profile1. Troubleshooting usually requires you to reset the mobile hotspot. It's portable, sleek, and pretty capable. Possibly the VPN Passthrough Mode feature is disabled. The new Franklin T9 mobile hotspot has a miro USB interface and a removable 2450mAh Lithium-Ion battery. SIM error messages typically indicate that the SIM card is not provisioned. It lets you know what other notifications to expect in the future. It's ideal for those who have trouble getting internet and strong cell signal in their home. From a glance, it has the size of a credit card that you can bring anywhere. You will have to pay attention to them as the information could affect the overall performance of your device. The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. Also - check for updated drivers for your WiFi adapter on Windows. Today, we are constantly surrounded by activities that require the usage of the Internet. If your connection is active but its actually your data thats slow or prone to drops, you might need a signal booster. However, a slightly larger display might have been a better option for improved accessibility. 7. Say ok on the pop up. From setting up your Wi-fi to connecting to the Internet properly, everything is disclosed here. Found a lower price? Shows device menu and information Button Operation LED Indicator 2. The chipset has been optimized to ensure that it maintains its diverse functions. The passive adapter should be attached near the device's internal antenna. Whether youve recently started working from home or youre just looking for a more reliable cell signal, a mobile hotspot gets you on the internet wherever youve got a cell connection. Went into the UI with my laptop, and it shows: When I change the connection mode from "Automatic" to "LTE Only", it shows: Changing the connection mode to "3G Only" results in the same as leaving it as "Automatic". This worked correctly to attach a single cabled ethernet device to the Sprint hotspot ip connection. Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. User manual For casual Internet users, this should be enough. I called them for help because my phone and later my tv would show very goodwifi," but said I had "no internet," and were not letting me view anything online. Answer (1 of 2): You don't, unless you are the school administrator. Im going to try the solution proposed by DaveInRiverwoodand see if it works for me. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. Has anybody figured out how to bypass the T-Mobile hotspot throttling on the OP8? It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. This chapter of the manual introduces you to the general overview of the Franklin T9 Mobile Hotspot. The router powers up automatically when when plugged inso it will restart automatically after a power failure, and I can put it on a timer to power cycle it if I need to. Reset Button To perform reset of your device, gently press and hold the button for 3 seconds, then release. Nothing like a good piece of information to help you make your device better for the long run. This unlocked mobile Wi-Fi router uses a Qualcomm MDM9207-0 processor and operates with Linux 3.18 operating system. Plug the cable and charging brick into a wall outlet to begin charging. to confirm if your product(s) are under warranty and eligible for repair, exchange or replacement. The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobile's extended range bands and the bands formerly used by Sprint. T9 Franklin Mobile Hotspot Wi-Fi and Mobile Hotspot Security . I got a hold of technical support and this is what they had me do. It's called Unlimited Mobile Internet with up to 500MB of 5G & 4G LTE Data. https://www.amazon.com/dp/B089JW8H4N?psc=1&ref=ppx_yo2ov_dt_b_product_details. It contains a visual diagram of all components accompanied by their respective labels. For a complete explanation, can read it up in the manual. (212) 220-8000 The GlocalMe Numen Air is, in our opinion, the best-looking option in this list of the best mobile hotspots. Find out for yourself in our Franklin T9 Mobile Hotspot user manual. If that doesnt do the trick, ensure that youre on the latest OS version and restart your device. It can also help to go to Settings > General > Reset to reset your network settings. The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. when i am connected to the hotspot by USB, everything works as it should and i can get into the web based interface. My T10 would shut down approximately every two weeks or so when I had the battery removed and constantly hooked up to electricity. Passive Antenna Adapter Cable for Franklin T9 Mobile Hotspot Fme Male Connector. First, I need to figure out if the T9 will work. WHERE DO I FIND THE PASSWORDS ASSOCIATED WITH MY DEVICE? Switch to the on position (the bar will be green). Despite that, we are still able to get a decent connection. . The device does come with its kind of port. Sorry, we're still checking this file's contents to make sure it's safe to download. These are typically notifications regarding your mobile hotspot usage. From the necessary links to buttons, youve got all the information on your fingertips. Im in a Homeowners Assoc and we use the T-10 Hotspots for an irrigation wifi connection for control of the system. This video will walk you step by step on how to unlock T-Mobile Franklin T9 I added "profile5" and they said for name to typethe identical APN name as profile1. I have unlimited data but a 500mb tethering cap. Display - Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. Product Type - Networking Router. Profit by protecting your security online while mobile. The Franklin T9 is a mobile hotspot with a small display to show signal strength, number of devices connected, battery level, and more. Using it for video surveillance at a rental property. I have exactly the same problem. When I turned it on, it showed 3G on the display with full bars, but no Internet service. Simply disconnecting all power, (no usb connection and removing the battery) for 30 seconds, then restarting the device will clear some issues. Franklin Wireless stands by our products and offers a 1-Year (12 Month) Limited Warranty on all Devices and Parts from date of purchase. Specifications. Shop the Franklin T9 Mobile Hotspot with features, pricing and reviews. Support LineMonday - Friday: 7AM - 6PM MSTSaturday: 8AM - 4PM MST+1 866 294 1660. Concluding our Franklin T9 Mobile Hotspot review, we believe this is a great option for our Internet connection needs. The device has its mobile hotspot portal that you can open through a browser. Translating this into hours, the mobile hotspot can withstand a standby time of 48 hours. Ensure that your device is connected to your computer and then open a web browser page. streaming video). If it says incomplete again, wait 10 seconds and click ok again. Forget the WiFi network created by your mobile hotspot on the devices you're having issues on and reconnect to it. If youre on a Windows computer, it could have nothing to do with your hotspot at all and could be an issue with your network adapter or drivers. Goes out to lunch same as others have described. Sorry I couldnt solve your problem but figured Id share my struggles and hopefully well resolve some day. I would love to see T-Mobile offer something for long term connection in more unconventional areas where our home internet may not be available. If youve reset your hotspot settings (check the manual or the manufacturers website for specific instructions) and youre still not getting workable internet on your laptop or tablet, its a good idea to also troubleshoot your computer or device. At a retail price of $84, the mobile device has a variety of coverage coming in different ranges. All though it's brand new and sealed. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. If all else fails, try removing the connection from your devices and starting again from scratch. No - Visit My Account online or use the myCricket app and add the Mobile Hotspot feature for $10/mo, or visit a retail store. You can connect to the internet at speeds fast enough to keep up-to-date on SIM Card Stopper Lift the stopper to insert or replace the Nano SIM card. Where do you need to improve your cell signal? 10 2) If you still have issues call toll free. WHY DOES MY DEVICE DISPLAY A NOT ACTIVATED MESSAGE? But if we require data connection all the time, this device might not be adequate. Just press the power/menu button shortly after the display is on. If not, you can try updating both your Network adapter drivers or uninstall them. I need to keep my Mobile Hotspot secure from unauthorized access. Stay informed, stay connected. I went down to local T-Mobile store and got a new SIM instead. The hotspot has been working since October and hasnt shut down. Borough of Manhattan Community College The battery does chargeand draindaily but not completely. Generally, a hotspot plan is often an add-on to an existing cell phone or other group plan, so be sure youve turned on and activated all the relevant settings before moving forward. Frequently Asked Questions and Troubleshooting. In these instances, the problem isnt your device, its your cell signal. You likely already know the places its where your calls most frequently drop and where data slows to a crawl. Getting around these restrictions while using the native hotspot functionality requires work-arounds that I did not go far enough to successfully implement. Please try again. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. In this video, we show you how to set up your device and get connected to your T-Mobile. I like the idea of getting devices that are specifically designed for the long term, stationary use. Though, it would have been much better if the RAM size is slightly higher to achieve greater performance. There are 0 customer reviews and 3 customer ratings. Mobile Hotspot Guide. There was an error retrieving your Wish Lists. 1. Makes sense if you use an old style timer to turn on and off power to the hotspot for a few hours a day to charge the battery. 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