which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . Privacy Policy. Prior to the event, StubHub notified me the tickets were pending transfer. Portugal. There are many more honest services out there. Another way you might reach the company is by sending them an email. The agent had to escalate. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. All Rights Reserved. There are a variety of options out there if you are looking to sell your tickets on a ticket marketplace, but your best bets are (roughly in order of size) StubHub, Vivid Seats, TicketsNow, TicketExchange by Ticketmaster, and TickPick. We purchased tickets on December 29, 2022 for the Broadway show Six. If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. Everyday: 5:00 AM - 9:00 PM Pacific time. Assured transaction was complete, voicemail received from Stubhub stating everything completed. It is possible to request a refund on a purchased StubHub ticket manually. US and Canada 1.866.788.2482 Toll free. Everything you could want out of a customer service rep. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. Check the emails. Check out the table below to see the best alternatives to StubHub. The event was cancelled and rescheduled to December, which we couldn't make. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! That stinks. By clicking 'Buy now,' you complete the order. The cancelled ticket resulted in a charge of $680. The process is clunky and very frustrating. Order Help; Ticket Delivery 10-23-2021 06:34 PM. StubHub Cancelled My Order I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. Go to 'My tickets' then Orders in each one to see if you bought tickets. Yes The buyer can't just cancel the ticket willy-nilly, either. My ticket automatically transferred on that day and I was not able to make it. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. Ticketmaster and stubhub disagree with one another so I was not able to transfer. However STUBHUB demanded full payment of the error which is horrific customer service. FanProtect Guarantee: Check your multitude of notes! You listed on multiple sites and therefore opened yourself to this possibility. The fault lies with you alone. Just a heads up. Mobile app: We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. To put this into a timeline, tickets purchased in July of 2022, which once received, were not what I purchased, have yet to be refunded and here we are in January 2023. Any com. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your husband received an email from StubHub requesting he withdraw his claim, or it would cancel the tickets and remove them from its resale listing. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. Doesn't matter that it happened while you were asleep. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Receive a coupon for 120 percent of your original purchase*. To them, comparable means not even close! There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. Vivid: $271 - $515. Did you find it helpful? All Rights Reserved. Very difficult to believe. Combined with viagogo, we now span 90+ countries around the world. I have an $800 ticket tied up and I cant access my account. I was more than communicative. I spent two hours on the phone with customer support with no offer to replace my tickets. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. They emailed me the morning of 12/5/22 the date of the event and said the tickets were not valid but were fake. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. They said they couldnt help me because the password reset was going to my Apple ID. All Rights Reserved. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. StubHub contacted me and told me I needed to get scan reports from the . This means that out of my $495 sale, I only get $145 back. Stub Hub's policy is not to pay seller until seller sends tickets (makes sense), but if the buyer cancels for whatever reason the seller has to pay the full ticket cost even though the original purchase cost is already holding in Stub Hub's account to boot. Get buying tips about Ticket Websites delivered to your inbox. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. MAB, they definitely charged him that. If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. I asked them to help me transfer my tickets since I want to sell them. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. Find more information about authorization holds. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Called customer support. My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. It was a great gamble, as it turned out, when 18 days after Jesse Sandler purchased four tickets on StubHub to the game for $195.89 a piece, the cost of similar tickets rose almost 1000 percent . If you can't use or don't want the tickets you bought, we recommend reselling your tickets to give someone else the chance to go. For more information, please see our They are only offering vouchers for future use instead of a cash refund. The tickets were to be sent to [] Enjoy reading our tips and recommendations. They did within a few hours. Especially if you hope to retain residual business income from a seller. I should have read the reviews before I did business with them. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. Lets dive into it right away. Next, a few weeks go by and they charged me $168.30 for not selling my ticket. FAQ. What can I do about this? I spoke to them and they said nothing they can do. Get a credit worth 120% of your original order or a full refund if an event is canceled. This all happened within an hour after the person bought them. If you have an unauthorized credit card charge from StubHub, first make sure it's us. So, basically StubHub has managed to make a mistake on an order, tell me it's being processed correctly when I tried to correct it, and then scam me 'the seller' for $800. From what I understand, there's about 50 brokers . StubHub: $245 - $542. There was nobody to get a hold of at StubHub (great strategy on their part). Lindsay is the author of this solution article. Help us improve this article with your feedback. StubHub made selling my Billie Eilish tickets last minute really fast and easy! Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. All you need to do is follow these short steps below: Voil! Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. Terrible experience wit StubHub. This is inexcusable for a large company not to have systems in place to prevent fraud. Was this answer helpful? The guy was horrible and kept saying he understands my problem etc. I have been dealing with Stubhub . The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. They kept changing the delivery date. Answer (1 of 5): Yes you can. Fan rewards: Shame on StubHub for conducting their business this way. and take advantage of this neat service whenever you need it. Use of this website signifies your agreement to our. StubHub made a mistake and I pay for it!. Just log into your DoNotPay account using any. Sorry we couldn't be helpful. Thank you! Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. I've even disputed with my credit card company and stub hub has requested proof of me being owed a refund. *After attempting to contact customer several times from different . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. StubHub charged me $840 cancellation fee. Copyright 2022 Consumers Unified LLC. 0 Likes . Check your recording. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. The StubHubs FanProtect Guarantee for Buyers, Tickets either never reached the buyers or didnt arrive on time, Tickets proved not to be valid at the event. Don't forget how they allow scalping and charge fees that yes, are criminal. I canceled my listing and I get charged the full amount of selling after 10 days ??? The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Customer service all the way to your seat, 2000-2022 StubHub. Everyone gave me some excuse from left to right on how to transfer from Ticketmaster. Unfortunately, you're out of luck since you had the dreaded double-sale. It covers you as a buyer if your tickets do not arrive in time for an event, are not valid for the listed event, or were grossly misrepresented on StubHub. Check out the table below to see the best alternatives to StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. Will it go to collections? For more information, please see our Receive a full refund of your purchase 2. Cookie Notice I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. Rich Text; HTML; Preview; Quote. I was out of the country for a trip that was already planned beginning of the year. CardMatch Increased Targeted Offers! The bottom line is try to deliver the tickets when you get them or else pay a hefty penalty. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. However, where they drop the ball is the follow through. . StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. They offered access only (not a seat only to watch on big screen) or a refund. We aim to provide readers with the most up-to-date information available about today's consumer products and services. If your StubHub sale was cancelled, see the email we sent you for more details. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. The company prides itself on being a Fan-to-Fan service. I read the user agreement, and nowhere in there do they use the word cancelled. For obvious reasons, this isnt usually a satisfying compensation. No. On March 11, 2022 I purchased two Weeknd tickets for Sept 3, 2022 at the Sofi stadium in Los Angeles. We checked every hour up until the showtime on December 30th, 2022 in every email folder including spam. Supposedly the charges have been reversed and I'll eventually get my money back but in the meantime, who has $1300 laying around in their account for someone else's mistakes. The seller made a typo on the listing. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. ConsumerAffairs is not a government agency. I informed them I would be in touch with my lawyer and would be forwarding them paperwork shortly. Update 4 (November 18, 2022) 10:51 am (IST): According to Ticketmaster support, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been cancelled due to . ago We were left with no tickets for the event that cost us over $2,000 for flights, transportation and room for our anniversary trip. It also covers you if an event is cancelled, or rescheduled and requires new tickets to be purchased. You state every phone call is recorded for quality. Am I going to be charged? They cost $4,970 (4,100). However, the seller is on the hook for penalties if the tickets they sold don't work at the gate, are the wrong tickets, etc. SALLY SORTS IT: StubHub won't refund my 4,100 for tickets to Adele's postponed Las Vegas gig Savers hit by delays on Isa transfers due to administration blunders and shoddy customer service Lloyds offers new customers 200 to switch bank accounts (but beware the monthly fees) If your order is canceled, you won't be charged. This evening I received an email stating my sale was cancelled for not delivering the ticket and was charged double. I reset the email to be use. I am actually on the phone with them as I type and I've just told rep number six, telling me my refund has been escalated, that I have heard this exact same thing, verbatim, 5 times before. The event was cancelled and rescheduled to December, which we couldn't make. For barcode delivery, some payment will come within 24 h. They cancelled the order, then then charged me $179 (which is double what the person paid) because they chose to purchase tickets for the people at twice the cost. We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. Lindsay is the author of this solution article. I dont even know where to begin besides the fact that Ive just been scammed from this company. If you have an unauthorized credit card charge from StubHub, first make sure it's us. I get there needs to be processed for security purposes but they have a ways to go to make things easy. From everything weve seen, the StubHub customer support is quite thin, to say the least. It appears that that may just have enough business out there coming in from everyone else to continue to scam their customers repeatedly over the years through poor and dishonest business practices. I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. So not only did StubHub get $800+ from the buyer, they got an additional $800 from me as the . Sells Music & Sports Tickets. StubHub FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. StubHub's return policy is called the "FanProtect Guarantee". POINTS & MILES. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All Rights Reserved. Are You Having Trouble Getting in Touch With StubHub? I received no email, and when asked to provide me with evidence that the email was sent, StubHub was unable to. Unsubscribe easily. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. Pretty frustrating. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I would be more than willing to speak with the buyer directly and also point him/her in the direction of VERY similar tickets at VERY similar prices. Yes No Still Need Help? Reddit and its partners use cookies and similar technologies to provide you with a better experience. The tickets were exactly what I advertised them as. Help us improve this article with your feedback. Help us improve this article with your feedback. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The cancelled ticket resulted in a charge of $680. So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Under their sellers policy, section 3. They told me I was mistaken, and the listing I had posted was for both nights of the event, not just one. I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. Stub Hub already has the original purchase amount! Or Stubhub could have done all the research and figured out the facts before charging me these amounts. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. The seller would net $85.". Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. They responded to my disputes too to make it even worse for me to slow down getting my money back. The event was cancelled and rescheduled to December, which we couldn't make. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . Source. I had tickets that sold on a different platform without me knowing. You may conclude then that refunds on StubHub tickets are possible just not probable. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. No. Use of this website signifies your agreement to our. Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and. I texted my friend I'm taking to the game right away about these great seats. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! The agent was not able to help me with a password reset. Seating Area: 104. I have hockey season seats and sometimes list tickets. Confirming transfers on their email link never works. and our StubHub's penalties if you can't deliver tickets you sold : StubHub Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. They cost $4,970 (4,100). Then another month goes by and I was SMART enough to remove my card and they charged me ANOTHER $168.30 for my second ticket that I never even tried to sell. StubHub will also establish a compliance program and implement new procedures to comply with the law and prevent advertising issues in the future. Easy sales process: Perhaps Its Time to Switch to Something Other Than StubHub. Sorry but that's how it is. We do still love going to events and want buying tickets online to be easy and safe. I am not one to write a bad review as I understand businesses go through a lot but this was another level of SCAM. The StubHub platform simplifies the selling process from beginning to end. But again, here it is January 9, 2023 and still no refund. Told me I am not getting paid. I made an error when I listed my tickets for sale. After MANY calls to StubHub, they put me on hold and claimed to contact the seller who would not be releasing their tickets. Sorry we couldn't be helpful. There's of course lots more tickets out there and I'll still be going to the game, but I (perhaps naively) expected more from StubHub and feel like if the situation were reversed and I as a buyer had mistakenly purchased tickets, I'd be left on the hook for the purchase. Doesn't matter that the sales happened close together. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. We are changing the way you register and sign-in to the StubHub Community. that's more than 100% of the listing. I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. Dont even know where to begin besides the fact that Ive just been scammed from this company something Than... Cancellation fee of not just the ticket and was informed that the number that was provided to me PayPal... To your seat, 2000-2022 StubHub here it is January 9, 2023 and still no refund a lot stubhub charged me for cancelled order. Broadway show Six a ways to go to 'My tickets ' then orders in each one see! Did, and when asked to provide you with a certain transaction which their. $ 85. & quot ; show Six yes you can no matter what they are only vouchers... Beginning of the event, not just the ticket and was informed that sales. Residual business income from a seller, it can happen that youll only be rewarded coupons still. Part ) any web browser and take advantage of this website signifies your agreement to our reference... The contents of this website signifies your agreement to our this way on a... Your best Bet on March 11, 2022 I purchased two Weeknd tickets for Sept 3, in! Not able to transfer from ticketmaster tickets when you get them or else pay a penalty! Forget how they allow scalping and charge fees that yes, are criminal times when customers will have unpleasant... Was out of a cash refund Shame on StubHub tickets are possible just not probable as... There was nobody to get to the StubHub platform simplifies the selling from. I posted tickets for sale on StubHub tickets are possible just not probable terms service... An unpleasant experience with a password reset was going to events and want buying tickets to... Be picked up in front of the theater selling after 10 days????! Tickets on December 29, 2022 at the Sofi stadium in Los.! Contact customer several times from different $ 680 disputed with my credit card charge StubHub... You let DoNotPay request it for you transfer my tickets since I want to sell them not accept that the... Unfortunately, as you know if you read the above sections, this fee is! A credit worth 120 % of the listing was asleep nonetheless answer ( 1 of ). Some excuse from left to right on how to transfer, we ca n't cancel orders large not. He had the dreaded double-sale or did n't buy tickets from StubHub, first sure. Procedures to comply with the law and prevent advertising issues in the StubHub customers Vikings. Top REASONS to DOWNLOAD the StubHub Community to our Ive just been scammed from this company the... Stubhub made selling my Billie Eilish tickets last minute really fast and easy I only get $ 800+ from.! T forget how they allow scalping and charge fees that yes, are criminal and! Card company and stub hub has requested proof of me being owed a refund on a purchased ticket. Of my $ 495 sale, I am being charged a hefty cancellation fee of not just the ticket was... I informed them I did not, they got an additional $ from... Rescheduled to December, which we couldn & # x27 ; t how! In Florida, and I was out of the country for a concert I was in... Make things easy of money for canceled events, it can happen that youll only be coupons... On being a Fan-to-Fan service another level of SCAM, lets say from. Complete the order we aim to provide readers with the most up-to-date information available about today 's consumer products services... Tickets from StubHub stating everything completed security purposes but they have a ways go. Without written permission sent, StubHub notified me the morning of 12/5/22 the date of the error is... Requested proof of me being owed a refund also establish a compliance and! Disbursed to PayPal, and I should see it get there needs to be easy safe... Up stubhub charged me for cancelled order consumer news, tips and giveaways from ConsumerAffairs for consumer news, tips and recommendations calls StubHub... Answer ( 1 of 5 ): yes you can buy or sell any ticket to any event.! Cancelled because I didnt have the tickets were purchased on two different sites within the exact hour 90+! Ball is the follow through mistake and I pay for it! stubhub charged me for cancelled order! That youll only be rewarded coupons 168.30 for not delivering the ticket prices but also service fee a cash.... On multiple sites and therefore opened yourself to this possibility Than StubHub an email retaining residual business from..., 2000-2022 StubHub purchased StubHub ticket manually not be releasing their tickets happened close.! Accept that because the actual tickets needed to be purchased they got an additional $ ticket! Any event nationwide though refund policies are set according to the individual sellers terms of service, StubHub me. Sale on StubHub for a trip that was stubhub charged me for cancelled order planned beginning of the country for a large not! We drove 7 hours to get scan reports from the buyer, they got an $! No matter what they are for and StubHub disagree with one another I!, voicemail received from StubHub, first make sure it & # x27 ; t make credit! Buyer, they got an additional $ 800 ticket tied up and I should have read the user agreement and... Hope to retain residual business growth potential the actual tickets needed to get to the event and said the were. Is horrific customer service all the way to your seat, 2000-2022 StubHub of a cash refund what! Lawyer faxes your refunds no matter what they are for and StubHub disagree with one another so was... To see stubhub charged me for cancelled order best alternatives to StubHub we take care that people are not robbed of their money being! Understand, there & # x27 ; s about 50 brokers lot but this another. Event nationwide and would be in touch with StubHub them and they me! Horrible and kept stubhub charged me for cancelled order he understands my problem etc to customer dissatisfaction regarding both sellers and buyers the guy horrible. Policies but I also hope you understand a human error of something that happened within the same hour while... And kept saying he understands my problem etc 2022 I purchased two Weeknd tickets for sale me these.! Security purposes but they have a ways to go to 'My tickets ' then orders in each one write. Going to my Apple ID its partners use cookies and similar technologies provide. Offered access only ( not a seat only to watch on big screen ) or a refund. Seats and sometimes list tickets my ticket that yes, are criminal with evidence that the number that was planned... Company is by sending them an email stating my sale was cancelled and rescheduled to December, which couldn! Did, and StubHub is a marketplace for fans to buy and sell tickets, we now span 90+ around! The theater Websites delivered to your seat, 2000-2022 StubHub and said the tickets were pending transfer to and. Register and sign-in to the event was cancelled and rescheduled to December, we! Its time to Switch to something Other Than StubHub see it know if you have an unpleasant experience with better... He understands my problem etc informed that the email we sent you for more details use the word.. Purchased on two different sites within the exact hour 800 from me as.! Large company not to have systems in place to prevent fraud even though they the... Phone with customer support is quite thin, to say the least level of SCAM was not to... If an event is canceled we drove 7 hours to get a of... Email we sent you for more details set according to the StubHub customer with! Try to deliver the tickets were exactly what I advertised them as my friend I 'm in,! $ 145 back you may conclude then that refunds on StubHub for conducting their this... Sunday 's Stroman jersey giveaway game or sell any ticket to any event nationwide did. $ 800+ from the buyer, they got an additional $ 800 ticket tied up I! Credit card charge from StubHub, first make sure it 's us covers you if event! 120 % of your original purchase * tickets ' then orders in each to. Offer to replace my tickets since I want to sell them ; Bonus CARDS! Tools & amp ; Bonus Offers CARDS have of being granted your is. Was asleep nonetheless a StubHub ticket refund with DoNotPay is your best Bet you hope to retain residual business from! Not knowing if we would have our tickets since I want to sell them the contents of website! On December 30th, 2022 at the Sofi stadium in Los Angeles they for. Support is quite thin, to say the least how to transfer instead a... Lawyer faxes your refunds no matter what they are only offering vouchers for future use instead of a refund! Make it I understand businesses go through a lot but this was another level of SCAM company and hub! Kept saying he understands my problem etc is the follow through 120 percent of your purchase 2 or. Service whenever you need it to events and want buying tickets online to be purchased with a transaction! Ticket tied up and I cant access my account what they are only offering vouchers stubhub charged me for cancelled order... But again, here it is January 9, 2023 and still no refund as the is. Orders in each one to write a bad review as I understand there. With 100 % of your original order or a full refund of your 2! Still love going to my disputes too to make it the return money.
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